What items are returnable?

Unless notices on the product page, most of our products are to be accepted for return. Prepaid return label is included in your package for U.S. customers. Jewelry must be unworn, free of damage. Jewelry that has been customized or altered anyway cannot be returned or refund. Timeless Pearl reserves the final right to determine jewelry that can be refunded.

For all returns, please send an email to support@timelesspearl.com

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